Logistics brand by Fast Track Express
Terms of Service
This page summarizes core service terms for reference. Complete and legally binding provisions remain defined by your signed service contract.
Notice
This page highlights the main terms and conditions for our services. However, the complete and legally binding terms are contained in your signed service contract. Please refer to your contract for the full terms and conditions governing our business relationship.
Note: This overview is for informational purposes only and does not replace your signed contract.
We provide comprehensive logistics services including air freight, ocean freight, ground transportation, warehousing, customs clearance, and supply chain management. All services are subject to the terms outlined in your signed contract.
Payment is due as specified in your service agreement. Late payments may incur additional fees. All charges are subject to applicable taxes and customs duties.
Transit times are estimates and may vary due to customs clearance, weather, or other factors beyond our control. We will communicate any significant delays promptly.
Our liability is limited as specified in your contract. We recommend additional insurance for high-value shipments. Claims must be reported within the timeframe specified in your agreement.
Customers are responsible for providing accurate documentation. We handle customs clearance but cannot guarantee approval. Additional charges may apply for customs-related services.
Provide accurate shipment information, ensure proper packaging, comply with export/import regulations, and maintain current account information.
Attribution
Certain images and graphic assets used on this website are sourced from Freepik and are used in accordance with the applicable license terms. Freepik.
Highlights
Important highlights from our service terms
Support
Contact us for clarification on any terms or conditions