1. Introduction
Ecom Express ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Privacy Policy
How we protect and handle your information
Your Privacy Matters
At Ecom Express, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you use our logistics services and website.
2. Information We Collect
We only collect information when you voluntarily provide it to us. This includes contact details, company information, shipping details, customs documentation, and payment information. We also automatically collect basic technical information like IP address, browser type, and language preference for website functionality.
3. How We Use Your Information
We use your information to provide logistics services, process shipments and customs clearance, communicate about your shipments, respond to inquiries, improve our services, and comply with legal requirements.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share it with trusted service providers, when required by law, for business transfers, or with your explicit consent.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have rights to access, correct, delete, and object to processing of your personal information, as well as request data portability and withdraw consent.
Local Storage Usage
Our website uses local storage to remember your language preference. This information is stored locally on your device and is not transmitted to our servers. You can clear this data by clearing your browser's local storage.
What we store: Language preference (en/zh)
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us.
This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.